Sean N.

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About Sean N.

  • Birthday 03/02/1971

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    Richmond, Va

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  1. Wow. I feel for you. I also had issues with Mr. Osborne and his 'promise everything, do nothing' approach to customer service. Sorry to hear he is still in a position to alienate customers. While I dont agree with the idea that its not Chaparral's fault, I do agree that you should avail yourself of whatever help your dealer can provide. Although, I suspect you already did that before getting the silent treatment from Mr. Osborne. If its any consolation, I think you did the right thing by posting your issues here, they will likely be addressed properly, albeit belatedly, now that you have made your disappointment public. Its a shame it has to come this far. Good luck
  2. I saw a 2008 330 that had the transom cutout too large. Most of the bolt holes were not cut as holes, they intruded on the cutout, and looked like letter "C" all the way around the cutout.
  3. I bought the boat from Penny Bridge Marina which no longer sells chaps and they have not been a help. The authorized Volovo facility -Saugerties Marina- is frustrated as they see no reason for Volvo not to honor warranty. They sent pictures as requested by Volvo as well as indicated that it was failure of bellows. Called Chap warranty and they did not even call back. I'd be a little upset at this as well. Even if they called back to say they couldn't help, it would be better than ignoring the call. Extended warranty or factory warranty? How about calling your insurance company, they will have a surveyor report on the damage and say what caused it. It looks like you are paying the price for having a repair facility that did your repairs too quick! the first time I've heard about that happening!! Good luck with the repairs..
  4. I live about 25 miles as the crow flies (or as the earthquake travels...) and we had a little damage. Small crack in the brick foundation, just in the brick veneer, the blocks are ok, and two cracks in drywall near the front door. Dont know if it matters, but the crack in the foundation is in the corner closest to where the earthquake was.
  5. I think i am going to against popular opinion on this one. I like it without the stripe. I am going to remove mine because they are damaged from the haul out sling. I will not be putting them back on now that i have seen your pics. I think you got a pretty good deal on your detail job, as well.
  6. This is disturbing. I have had my share of problems, but from a quality standpoint, drives aside, my boat has been top notch. I did recently have to remove a dead chartplotter, and i know what is being shown here is also on my boat. The words rats nest dont even describe what is behind my helm. Loose wires, cut wires, knots....Gad Zooks! Not what i expected for the price of this boat. FWIW, imo, the guy/gal running these wires isnt the only one who should be fired. The CS side of the business needs new blood as well. Four seasons later, people still say "wow, pretty boat" but then i ask if they have time for a few stories.
  7. I had a feeling this was going to happen. Sorry for your troubles. Had they ever given you any sort of idea how long it would take to repair? If so, how far outside that window are you? Has anyone at Chap EVER provided an update after repairs were started? I wonder if they HAVE started?
  8. I do it from time to time, mostly if we are carrying a full load of fuel, water, food and people. The five liters appreciate the help!
  9. For that speed with those engines, i agree. I have an 08 310, which is a bit bigger boat, and at 36-3700 rpm i am running 27-28 by gps and burning 21 gph total. Dont rely on your fuel guage, they are notoriously inaccurate. Instead, keep track of running hours and fuel burn, using your flow meters. You will never be dead on, but that is much more accurate.
  10. The volvo extended "warranty" is not a true warranty. The first two years from volvo are. The additional you purchase is a "service contract" that is adminstered by First Protection in Minnesota. There are some important difference in the nature of the warranty vs the service contract, and you should thoroughly review the language of the extended protection contract in advance of purchasing it. If your dealer is hesistant to provide you a copy in advance, pm me here and i will provide you mine to look at. That being said, i think its a good idea, and good peace of mind for what i think is a reasonable price. The contract covers what it should, imo, and has benefited us tremendously. Ive said it before....everything breaks, and when boats break, they break BIG.
  11. In Virginia its illegal to impede the navigation of any vessel in a navigation channel. Here that means no tubing in the channel. I watched the inland fisheries guys run a bass boat off for fishing in the channel on Sunday. Even if its not illegal, its stupid to do but thats what you get most times, people just want to have fun and don't give a hoot about common sense or whats legal to do. I usually get the one finger salute when sounding my horn to indicate my intentions. Mostly from sea ray drivers!
  12. I would bet my next boat payment that the "Captain" of the vessel in question has no clue what a Stand On Vessel is. Probably never heard it before.
  13. That vessel should not have been towing tubers or skiers in a navigational channel. It's like walking on the highway, you just don't do it. You use the back roads. Leave the channel open for traffic. So, he's wrong. And you are wrong. I would not be following a boat, even if he was in the channel, while it was pulling skiers or tubers. That's asking for a major accident. You could have tried to hail him on VHF and address his lack of seamanship, or you could just wait him out, or you could report an unsafe situation to the local water authorities.
  14. This was sent to me by a friend, and after reading, I thought I would share it. I encountered a drowning person last summer, and the information in the article about not being able to voluntarily move is spot on. I hit the guy in the head with a throwable, and he just looked at it and went under again. Good thing one of his friends was close by. Much like the parents in the article, he was 10 feet away and didn't realize anything was going on. Great summer safety info! Drowning Doesn’t Look Like Drowning by Mario on May 3, 2010 in Boating Safety The new captain jumped from the cockpit, fully dressed, and sprinted through the water. A former lifeguard, he kept his eyes on his victim as he headed straight for the owners who were swimming between their anchored sportfisher and the beach. “I think he thinks you’re drowning,” the husband said to his wife. They had been splashing each other and she had screamed but now they were just standing, neck-deep on the sand bar. “We’re fine, what is he doing?” she asked, a little annoyed. “We’re fine!” the husband yelled, waving him off, but his captain kept swimming hard. ”Move!” he barked as he sprinted between the stunned owners. Directly behind them, not ten feet away, their nine-year-old daughter was drowning. Safely above the surface in the arms of the captain, she burst into tears, “Daddy!” How did this captain know – from fifty feet away – what the father couldn’t recognize from just ten? Drowning is not the violent, splashing, call for help that most people expect. The captain was trained to recognize drowning by experts and years of experience. The father, on the other hand, had learned what drowning looks like by watching television. If you spend time on or near the water (hint: that’s all of us) then you should make sure that you and your crew knows what to look for whenever people enter the water. Until she cried a tearful, “Daddy,” she hadn’t made a sound. As a former Coast Guard rescue swimmer, I wasn’t surprised at all by this story. Drowning is almost always a deceptively quiet event. The waving, splashing, and yelling that dramatic conditioning (television) prepares us to look for, is rarely seen in real life. The Instinctive Drowning Response – so named by Francesco A. Pia, Ph.D., is what people do to avoid actual or perceived suffocation in the water. And it does not look like most people expect. There is very little splashing, no waving, and no yelling or calls for help of any kind. To get an idea of just how quiet and undramatic from the surface drowning can be, consider this: It is the number two cause of accidental death in children, age 15 and under (just behind vehicle accidents) – of the approximately 750 children who will drown next year, about 375 of them will do so within 25 yards of a parent or other adult. In ten percent of those drownings, the adult will actually watch them do it, having no idea it is happening (source: CDC). Drowning does not look like drowning – Dr. Pia, in an article in the Coast Guard’s On Scene Magazine, described the instinctive drowning response like this: 1. Except in rare circumstances, drowning people are physiologically unable to call out for help. The respiratory system was designed for breathing. Speech is the secondary or overlaid function. Breathing must be fulfilled, before speech occurs. 2. Drowning people’s mouths alternately sink below and reappear above the surface of the water. The mouths of drowning people are not above the surface of the water long enough for them to exhale, inhale, and call out for help. When the drowning people’s mouths are above the surface, they exhale and inhale quickly as their mouths start to sink below the surface of the water. 3. Drowning people cannot wave for help. Nature instinctively forces them to extend their arms laterally and press down on the water’s surface. Pressing down on the surface of the water, permits drowning people to leverage their bodies so they can lift their mouths out of the water to breathe. 4. Throughout the Instinctive Drowning Response, drowning people cannot voluntarily control their arm movements. Physiologically, drowning people who are struggling on the surface of the water cannot stop drowning and perform voluntary movements such as waving for help, moving toward a rescuer, or reaching out for a piece of rescue equipment. 5. From beginning to end of the Instinctive Drowning Response people’s bodies remain upright in the water, with no evidence of a supporting kick. Unless rescued by a trained lifeguard, these drowning people can only struggle on the surface of the water from 20 to 60 seconds before submersion occurs. (Source: On Scene Magazine: Fall 2006 (page 14)) This doesn’t mean that a person that is yelling for help and thrashing isn’t in real trouble – they are experiencing aquatic distress. Not always present before the instinctive drowning response, aquatic distress doesn’t last long – but unlike true drowning, these victims can still assist in their own rescue. They can grab lifelines, throw rings, etc. Look for these other signs of drowning when persons are in the water: • Head low in the water, mouth at water level • Head tilted back with mouth open • Eyes glassy and empty, unable to focus • Eyes closed • Hair over forehead or eyes • Not using legs – Vertical • Hyperventilating or gasping • Trying to swim in a particular direction but not making headway • Trying to roll over on the back • Ladder climb, rarely out of the water. So if a crew member falls overboard and everything looks OK – don’t be too sure. Sometimes the most common indication that someone is drowning is that they don’t look like they’re drowning. They may just look like they are treading water and looking up at the deck. One way to be sure? Ask them, “Are you alright?” If they can answer at all – they probably are. If they return a blank stare, you may have less than 30 seconds to get to them. And parents – children playing in the water make noise. When they get quiet, you get to them and find out why.
  15. Thats going to be an expensive ticket.