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ERNIE G

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  1. ERNIE G

    Direct Contact with Chaparral

    here is the cust. service # i was able to get & finialy talk to some one. 1229-686-6541 ( a Robin Keller ) she gave the info.to the sales rep. he then called me. good luck
  2. ERNIE G

    Direct Contact with Chaparral

    had a similar issue,2017 VORTEX 233 VRX ended up with another boat,being it was the middle of the season.your dealer is your main contact,he or she knows who to call,be persistent. u spent your money.u can try to reach out to your Regional sales rep.for your area.( call cust. service & demand to speak with him or she.i gave them my # & in two days got called back) at the very least he will direct u in the right direction. the factory would be my decision to have it repaired. i can understand your frustration,i am in N.Y the season for me is over, but i still like to go into garage & just look at her & puts around with everything my wife calls her my mistress
  3. ERNIE G

    hats off to chaparral

    gentleman chaparral took back the boat & my dealer ( jenny from penny bridge in Stonypoint n.y.) located another boat ( same color) from another chaparral dealer. chaparral then purchased that boat from that dealer to give to me.they had it delivered to my dealer to re-prep. Chaparral paid for the registration transfer everything etc... I was with out a boat for just over 3 weeks. for compensation this boat had almost 3,k extra in options.i am sure the dealer did good and fought for me to make this happen.they are a small family run dealer & have been in operation for 7 years.sometimes smaller is better. they did great by me..... think about it they proposed the above to me!!! they were smart .Otherwise anyone would of said take this boat & stick it where the sun doesn't shine.
  4. ERNIE G

    hats off to chaparral

    so i purchased a 2017 223 VRX on may 20. rained a lot may & almost every other day.left at dealer, penny-bridge in stony point n.y for a week to check it all out being its over an hour from my house. complained what i was getting water in the bilge ,not alot but always water.taking it out would maybe pump out 1-2 qt of water from pump.they checked it out could not find any leaks must be all the rain. toke it to the lake(swinging bridge in Monticello ,n.y.) for two days.still getting water.called them up. bring it right back they said,how could this be, we will get this addressed.after a couple of days the found water seeping into the engine comp. slowly but surely through the heat sink plate seals under the port Eng. to make a long story short once apart they found a separation between the gel coat & fiberglass. the owner ( jenny ) called me & told me to lesson to her closely. we have 4 options.she has been in contact with chaparral to repair this, would take over 80 hours of labor( through an independent shop) or through chaparral 2 to 3 months at there factory or ask for your money back or the option i want to make them do. put you in another boat because the summer will be over by the time u would get it back.make it happen i said ; they got me the same boat in two weeks with over 3,k extra in options.way to go chaparral. oh ya and this one doesn't leak !!!!!
  5. ERNIE G

    white powdery pus looking spots

    purchased new vortex 223 2017 ( jet boat ) i am in New York ,dealer had to find boat in New Jersey got it with 1 hour.i only been using it in rivers & lakes.only trailer boat to & from.notice right away when cleaning after first week that in the transom on the aluminum it has white powdery puss looking spots. i now believe that the boat may have sat in salt water before i got it at other dealer. i cleaned it with soap & water brushed it until it was gone.waxed it ,but the next week taking it out spots were there again.cleaned it again.same thing happened. Spent week in lake George & got home same thing.. has anyone seen this before,is it some sort of electrolysis ??? and if so how do i remove it ,fix it etc... i have the boat for 6 weeks.used it for 2 ,now have almost 30 hours. driving me crazy i like my boat clean & wax'd.to new for this to be happening
  6. ERNIE G

    ERNIE G

    2017 233 VORTEX VRX
  7. ERNIE G

    FISH FINDER TRANSDUCER

  8. ERNIE G

    FISH FINDER TRANSDUCER

    JUST PURCHASED 2017 223VRX .ANY ONE KNOW WHERE IS A GOOD PLACE TO MOUNT TRANSDUCER FOR FISH FINDER.HAS JET ENGINES NO PROPS..LOOKING AT IT I BELIEVE BEST PLACE IS BY WATER DRAIN PLUG BEING CLOSEST TO CENTER LINE & AWAY FROM ALL THE PLATES UNDER BOAT THAT WOULD CAUSE TURBULENCE THAT WOULD INTERFERE WITH SIGNAL.
  9. ERNIE G

    ERNIE G

    2917 233VRX
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