Brand new 337ssx bought from dealer in NC delivered to us at dealer in FL on 5/28; we paid for delivery. Although we were told the boat was detailed and checked over before delivery, it arrived with 6 ft scratch on the keel and underwater lights blown. Had to wait until 6/9 before it could be fixed and put in water.
Since then and through today, 6/28, we have had nothing but mechanical, electrical and cosmetic problems,including: port fuel gauge broken and tank "spits back" and won't take gas, starboard side stereo speakers don't work, cracks/tears in vinyl, port & starboard batteries not working, parts missing (e.g., hole in cabin window where window pull should be, doors/gates don't stay closed, etc. I could go on but it's kind of depressing)
We keep boat at marina, and have only been able to take it out just 3 times because each time something else goes wrong. Between the NC and FL dealers getting run around. FL dealer says they can't look at fuel situation, which is one of the major problems until 7/9.
I am venting, but we missed being on the water Memorial Day and now will miss 4th of July too. This is my first brand new boat, and maybe my expectations are off, but I was expecting that a brand new Chaparral 337ssx would have been waxed and detailed (looking shinny and new) and more importantly, everything would be working.
Is this how Chaparral typically treats customers?Please help with suggestions on what the next steps should be. Thanks