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Found 2 results

  1. Ed

    2017 337 SSX

    new to this site, i enjoy all the topics and hope someone can shed some light on our dilemma . I purchased a new 2017 337 SSX last year, we have encountered some control issues and was wondering if anyone has ever had the same issues or heard of them. about a month into our new boat we lost shifting control on the port side engine where the engine was stuck in neutral. it happened after leaving a fuel dock, we were in open water and able to get back on one engine. the dealer repaired it and all was fine with the shifting. Fast forward one year and we lost the same shifting control, where it would not go in reverse or neutral and stayed in forward . unfortunately this occurred when coming into our marina and was the cause of an accident. after securing the boat i found that the port side engine, while (shifter) in neutral was actually stuck in forward and actually started in forward gear! i have been boating for 40 years, 6 boats and never experienced anything like this. We are working with the dealer who has been trying to get Chap and merc. to weigh in. But we have have lost all faith in this boat.It was a traumatic experience for the people on board and in our marina. Boats don't have brakes! I don't think its too much to expect your new boats controls to function properly. Mercruiser said they have this same set up on thousands of boats and never had this happen before. so i figured i'd reach out to the forum to ask. I was told the volvo set up was the same.besides the fact that we could not stop the boating time , what really bothered men was that the boat could start in gear. i don't believe any of my outboards or inboards would start in gear and would think with modern technology some type of safety would prevent a boat from starting in gear. very frustrated and disappointed!
  2. awake

    Warranty Problems

    Looking for some advice from someone that may have had this issue. I purchased a boat and then moved to another state. The boat is only a year old and the shifter is not working. Boat wont go into reverse when you shift into reverse it acts like its in neutral and just revs up. I called the local dealership and they all but told me they did not work on the volvo penta and only sold merc products and so they could not help. I would think given my warranty is with Chaparral they are responsible for fixing it one way or the other. Any suggestions???